We respect your privacy and explain our data practices below.
1. Data Controller
This website and related services are operated by LIDU RV, correspondence address: No.1 Jinwan South Road, Export Processing Zone, Dalian, Liaoning, China. For data protection inquiries, please email zhongyuan@zybody.com.cn or info@starlightcaravans.nl.
2. Processing Purposes & Legal Bases
We process your personal data for the following purposes, relying on the corresponding legal bases:
- Responding to quote requests and test-drive bookings — necessary steps to enter into or perform a contract (GDPR Art. 6(1)(b)).
- Membership registration and account management — performance of a contract (Art. 6(1)(b)).
- Sending product or event updates you have opted into — your explicit consent (Art. 6(1)(a)).
- Website security, fraud prevention, and legal compliance — legitimate interests (Art. 6(1)(f)).
3. Categories of Data We Process
Name, phone number, email address, country/region, vehicle interest, requested appointment time, any notes you provide in a form, and necessary technical data (such as IP address and browser information, used for security and troubleshooting).
4. Cookies & Similar Technologies
This website uses strictly necessary cookies to keep core functionality working (such as language preference and login state). We do not currently use analytics or marketing cookies (e.g. Google Analytics, advertising pixels). If we enable them in the future, this policy will be updated accordingly before the related scripts are loaded.
5. Hosting
Website data is hosted with cloud providers that maintain industry-standard security measures. We have entered into the necessary data processing agreements with our hosting providers to ensure your information is appropriately protected.
6. Quote & Booking Forms
When you submit a quote request, test-drive booking, or contact form on our website, we use the information you provide to arrange the relevant service, follow up on your request, and, where necessary, share it with an authorized dealer in your region so they can contact you.
7. Social Media & External Links
This website may contain links to third-party social media platforms. When you click these links and interact with them, the respective platform's privacy policy applies, and we are not responsible for their data processing practices.
8. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described above, after which it is deleted or anonymized, unless a longer retention period is required by law (e.g. contractual or tax records).
9. Third-Country Transfers
Where your personal data needs to be transferred outside your country or region (including to technical support teams based in mainland China), we implement appropriate safeguards (such as standard contractual clauses) to ensure the transfer complies with applicable data protection law.
10. Your Rights
Under applicable data protection law (including GDPR Art. 15–21), you have the right to:
- Access the personal data we hold about you;
- Request correction of inaccurate data;
- Request erasure of your personal data;
- Request restriction of processing;
- Receive your data in a structured, portable format (data portability);
- Object to processing based on legitimate interests;
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at zhongyuan@zybody.com.cn or info@starlightcaravans.nl.
11. Withdrawing Consent
Where our processing relies on your consent (for example, marketing updates or future analytics cookies), you may withdraw it at any time via the unsubscribe link in our emails or by contacting us at zhongyuan@zybody.com.cn or info@starlightcaravans.nl. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
12. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via a website notice or other appropriate means. Please check this page periodically for the latest version.